Help & Guidance

Frequently Asked Questions

Everything you need to know about our appointments, prep instructions, cancellation policies, and salon etiquette.

Do I need to book in advance or do you accept walk-ins? +

We warmly welcome walk-ins based on availability; however, we strongly recommend reserving online to guarantee your preferred artisan and time slot.

Do you serve both women and men? +

Yes! Princess Treatment offers dedicated master barbering and men’s grooming services alongside luxury women’s styling, nail art, and unisex skincare.

What payment methods do you accept? +

We accept Cash in Ethiopian Birr (ETB), Card, Bank Transfer, CBE Birr, and Telebirr.

What is your cancellation policy? +

You can reschedule or cancel with zero penalty up to 2 hours prior to your scheduled time.

Still have questions?

Our front desk team is ready to assist you directly.

Call +251 91 0030123 Book Online